Contact us | Casino du Lac-Leamy
Contact Us
Casino du Lac-Leamy
1, boulevard du Casino
Gatineau, Québec
Canada J8Y 6W3
Phone: 819 772-2100 or 1 800 665-2274
Have a question for the Casino?
For general inquiry regarding the Casino du Lac-Leamy, please contact Casino's customer service at commentairescll@casino.qc.ca. We will be pleased to reply.
Le Théâtre du Casino
1, boulevard du Casino
Gatineau, Québec
Canada J8Y 6W3
Lost and Found Policy
Items that are not considered "valuables" (e.g. baseball caps, umbrellas, lighters, etc.) will be held at our facilities for 60 days. Valuables (e.g. jewellery, watches, laptops, cell phones, wallets, etc.) will be held for about a year. Staff members will determine the found items' value to the best of their ability.
To report a lost item, please go to the security desk.
Found items that have not been claimed by the abovementioned deadlines will be given to a non-profit organization.
The establishment does not assume responsibility for lost or damaged items.
Hilton Lac-Leamy Hotel
3 boulevard du Casino
Gatineau, Québec
Canada J8Y 6X4
Phone: 819 790-6444 or 1 866 488-7888 (toll-free in Canada and the United States) or 1 800 HILTONS.
Fax: 819 790-6408
E-mail:
- Information, suggestions or comments about the hotel: info@hiltonlacleamy.com.
- You can also reserve on-line
Stars of the City
Did you experience outstanding service today?
Nominate an employee today... she or he could become a Star of the City!
Le Baccara
Information and reservations: 819 772-6210 or 1 800 665-2274
Arôme Seafood and Grill
Information and reservations:
819 790-6410 or 1 866 488-7888
Banco Bistro
Information: 819 772-6220 or 1 800 665-2274
Le Café
Information: 819 772-2100 or 1 800 665-2274
Reception and Banquet Facilities
Phone: 819 790-6444 or 1 866 488-7888 (toll-free in Canada and the United States)
Fax: 819 790-6450
E-mail: banquets@hiltonlacleamy.com
Convention Centre
Phone: 819 790-6444 or 1 866 488-7888 (toll-free in Canada and the United States)
Hilton Direct®: 1 800 321-3232 (toll-free in Canada and the United States)
Fax: 819 790-6450
E-mail: ventes@hiltonlacleamy.com
Group Travel Planners
Québec's casinos are particularly attentive to the requirements of groups and provide personalized reservation services.
Consult the Casino du Lac-Leamy group packages exclusively designed for motorcoach groups.
Four Casinos, just one contact!
Phone: 514 499-5180 or 1 800 665-2274
Fax: 514 864-1886
If gambling is your life, or if a loved one is struggling with a gambling addiction, don't hesitate to call this toll-free number: 1-800-461-0140
This hotline is bilingual, strictly confidential, free, anonymous, and available 24 hours a day, 7 days a week.
Lottery prize payout
Have you won the lottery? Congratulations!
You must make an appointment to claim your prize at the Casino du Lac-Leamy prize claim centre.
Lottery prize claim hours
- Prize of $24,999.99 or less: Contact us at 1-800-665-2274 to make an appointment. Our prize claim centre is open every day from 9 a.m. to 4 p.m.
- Prize of more than $25,000: Please contact Loto-Québec’s customer service team at 1‑866‑611‑5686 to make an appointment.
- Prize won as a traditional group (prize shared between two or more people): Currently, only prizes of $1,000 or less can be claimed by a group member at the casino, and by appointment only. The payout of prizes of more than $1,000 won by a group is temporarily suspended. To find out how to claim a prize as a group, visit Prize claims – Lotteries – Loto-Québec (lotoquebec.com).