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Contact us | Hôtel-Casino du Lac-Leamy

Contact Us

Casino du Lac-Leamy

1, boulevard du Casino
Gatineau, Québec
Canada J8Y 6W3
Phone: 819 772-2100 or 1 800 665-2274

Have a question for the Casino?
For general inquiry regarding the Casino du Lac-Leamy, please contact Casino's customer service at commentairescll.cll-clientcommentairescll@loto-quebec.com. We will be pleased to reply.

Le Théâtre du Casino

1, boulevard du Casino
Gatineau, Québec
Canada J8Y 6W3

Lost and Found Policy

Items that are not considered "valuables" (e.g. baseball caps, umbrellas, lighters, etc.) will be held at our facilities for 60 days. Valuables (e.g. jewellery, watches, laptops, cell phones, wallets, etc.) will be held for about a year. Staff members will determine the found items' value to the best of their ability.

To report a lost item, please go to the security desk.

Found items that have not been claimed by the abovementioned deadlines will be given to a non-profit organization.

The establishment does not assume responsibility for lost or damaged items.

Hilton Lac-Leamy Hotel

3 boulevard du Casino
Gatineau, Québec
Canada J8Y 6X4
Phone: 819 790-6444 or 1 866 488-7888 (toll-free in Canada and the United States) or 1 800 HILTONS.
Fax: 819 790-6408

Stars of the City

Did you experience outstanding service today?
Nominate an employee today... she or he could become a Star of the City!

Le Baccara

Information and reservations: 819 772-6210 or 1 800 665-2274

Arôme Seafood and Grill

Information and reservations:
819 790-6410 or 1 866 488-7888

Banco Bistro

Information: 819 772-6220 or 1 800 665-2274

Le Café

Information: 819 772-2100 or 1 800 665-2274

Reception and Banquet Facilities

Phone: 819 790-6444 or 1 866 488-7888 (toll-free in Canada and the United States)
Fax: 819 790-6450
E-mail: banquets@hiltonlacleamy.com

Convention Centre

Phone: 819 790-6444 or 1 866 488-7888 (toll-free in Canada and the United States)
Hilton Direct®: 1 800 321-3232 (toll-free in Canada and the United States)
Fax: 819 790-6450
E-mail: ventes@hiltonlacleamy.com

Group Travel Planners

Québec's casinos are particularly attentive to the requirements of groups and provide personalized reservation services.

Consult the Casino du Lac-Leamy group packages exclusively designed for motorcoach groups.

Four Casinos, just one contact!
Phone: 514 499-5180 or 1 800 665-2274
Fax: 514 864-1886

If gambling is your life, or if a loved one is struggling with a gambling addiction, don't hesitate to call this toll-free number: 1-800-461-0140

This hotline is bilingual, strictly confidential, free, anonymous, and available 24 hours a day, 7 days a week.

Lottery prize payout

Have you won the lottery? Congratulations!

You must make an appointment to claim your prize at the Casino du Lac-Leamy prize claim centre.

Lottery prize claim hours

  • Prize of $24,999.99 or less: Contact us at 1-800-665-2274 to make an appointment. Our prize claim centre is open every day from 9 a.m. to 4 p.m.
  • Prize of more than $25,000: Please contact Loto-Québec’s customer service team at 1‑866‑611‑5686 to make an appointment.
  • Prize won as a traditional group (prize shared between two or more people): Currently, only prizes of less than $2,000 can be claimed by a group member at the casino, and by appointment only. The payout of prizes of $2,000 and more for, at least, one member of the group is temporarily suspended. To find out how to claim a prize as a group, visit Prize claims – Lotteries – Loto-Québec (lotoquebec.com).