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Following the guidelines of Quebec’s public health, the casino is temporarily closed.

Contact us | Casino de Mont-Tremblant

Contact Us

Casino de Mont-Tremblant

300 chemin des Pléiades
Mont-Tremblant, Québec (Canada) J8E 0A7

Phone: 819-429-4150 or 1-877-574-2177

Have a question for the Casino?
Do you need information about the Casino de Mont-Tremblant? Please contact Casino's customer service at cmtservc@casino.qc.ca. We will be pleased to reply.

Lost and Found Policy

Items that are not considered "valuables" (e.g. baseball caps, umbrellas, lighters, etc.) will be held at our facilities for 60 days. Valuables (e.g. jewellery, watches, laptops, cell phones, wallets, etc.) will be held for about a year. Staff members will determine the found items' value to the best of their ability.

To report a lost item, please go to the security desk.

Found items that have not been claimed by the abovementioned deadlines will be given to a non-profit organization.

The establishment does not assume responsibility for lost or damaged items.

Group Travel Planners

Québec's casinos are particularly attentive to the requirements of groups and provide personalized reservation services.

Consult the Casino de Mont-Tremblant group packages exclusively designed for motorcoach groups.

Four Casinos, just one contact!
Phone: 514-499-5180 or 1-800-665-2274
Fax: 514 864-1886

If gambling is your life, or if a loved one is struggling with a gambling addiction, don't hesitate to call this toll-free number: 1-866-461-0140

This hotline is bilingual, strictly confidential, free, anonymous, and available 24 hours a day, 7 days a week.

Claiming a lottery prize at a casino or gaming hall 

  • Our gaming locations are currently closed, including for the payout of lottery prizes. Our Montréal and Quebec City prize claim offices are still open, but by appointment only.  

  • For the time being, the best way to claim a prize is by mail (the address is on the back of your ticket). 

  • You can also claim prizes amounting to $600 or less at a retailer. 

  • To make an appointment with a prize claim office, you have to call our customer service team at 1-866-611-5686 (Monday to Friday between 8:30 a.m. and 4:30 p.m.).