Casino Privilèges
Enjoy a world of perks!
Enjoy a world of perks!
Featured
We’ve updated our rules and conditions
Effective on September 20, 2023
By using your Casino Privilèges membership card, you confirm that you accept the Casino Privilèges Club Rules and Conditions.
Welcome to a world of perks!
With Casino Privilèges, you get to enjoy an unparalleled entertainment experience, not to mention a whole host of perks designed to make your visit at our gaming locations more memorable.
PERSONALIZED OFFERS
Special gaming, dining and accommodation offers tailored to your needs and interests.
EXCLUSIVE PROMOTIONS
Exciting promotions solely for Casino Privilèges members.
PERKS GALORE
Exclusive discounts, pre-sale tickets to shows, hotel deals, and much more!
Promotions
24 h de privilèges
One draw a month until October 31, 2023!
12 sensational activity packages up for grabs. Come by every month and play any participating game with your card.
Exclusive offer for mailing list subscribers
TOP SECRET PROMO
Discover the prizes hidden in the safe.
Every Thursday from September 7 to October 12
Restaurants
Enticing dining offers for members who qualify*
Not only will you get to enjoy a delicious meal, but you’ll earn points in the process. The more you dine out, the more points you’ll earn. So go ahead and treat yourself—and your loved ones, too!
*Only Privilèges Plus, Prestige, Prestige Plus and Sélect members can earn points at restaurants. Other conditions may apply.
Games
Earn Privilèges Points as you play
Every day
Use your card every time you play a participating slot machine and gaming table to earn Privilèges Points!
Accommodations
Hotel deals
Every day
Enjoy exclusive offers on stays at the Hilton Lac‑Leamy and Fairmont Le Manoir Richelieu.
Moment Spa Le Manoir Richelieu
Amerispa Hilton Lac-Leamy
Get 15% off – Anytime
Book a treatment in one of the 14 Moment Spa or Amerispa centers and get 15%1 off as a Casino Privilèges member.
Book a treatment at Moment Spa Le Manoir Richelieu and you will also receive a $15 voucher to spend at Hôtel-Casino de Charlevoix bars and restaurants.
1Offer valid at any time on regularly priced treatments and packages, subject to availability (excludes statutory holidays), in the 14 Moment Spa or Amerispa centers. Guests must present their Casino Privilèges card and valid ID. This offer is for Casino Privilèges members only. This offer cannot be combined with any other offer, promotion, or discount.
Shows
Become a Casino Privilèges member
Want to earn perks and rewards? Become a member for free!
Signing up is easy—just go to a Casino Privilèges counter.
Please note that the information in member files is kept confidential and protected by a personal identification number.
Become a member and get:
$15
To play games*
The same day.
Subscribe to our newsletter and get:
$10
To spend at our bars and restaurants*
As early as the next day.
+
$25
To play games*
Within the month.
*This offer is for new Casino Privilèges members only. New members will get $15 in promotional gaming credits when they sign up. New members who subscribe to the Casino Privilèges newsletter will receive a $10 promotional voucher, which they can use at restaurants and bars, as well as $25 in additional gaming credits. This offer cannot be redeemed for cash, exchanged or transferred. Other conditions apply. Details available at the Casino Privilèges counter.
Earning points is easy.
- Earn points when you play slot machines and table games,* and when you pick up the tab at our restaurants.*
Redeeming points is just as easy!
- Redeem your points for cash:
300 Privilèges Points = $1.
*Only for members who qualify.
How to Earn Points
-
Slot machines
-
1 Insert your card
Insert your membership card into the reader before activating the slot machine.
-
2 Earn points
Get one (1) Privilèges Point for every dollar you bet at slot machines.1
-
3 Redeem your points
Redeem your Privilèges Points for cash at a cash desk, Casino Privilèges machine, or any slot machine that allows you to do so.
-
Table games
-
1 Show your card
Before starting a game, hand your membership card to the dealer or operations supervisor.
-
2 Earn points
Points are calculated based on the type of table game you play, your playing time and the average amount you bet.
-
3 Redeem your points
Redeem your Privilèges Points for cash at a cash desk, Casino Privilèges machine, or any slot machine that allows you to do so.
-
Restaurants
-
1 Show your card
When paying your bill, hand your Privilèges Plus, Prestige or Prestige Plus membership card to the waiter or waitress.
-
2 Earn points
Get five (5) Privilèges Points for every dollar you spend at our restaurants.2
-
3 Redeem your points
Redeem your Privilèges Points for cash at a cash desk, Casino Privilèges machine, or any slot machine that allows you to do so.
1 The number of Privilèges Points earned may vary depending on the game and the Casino Privilèges member’s status level.
2 Only for members who qualify.
Attain one of four status levels
When you join the Casino Privilèges Club, you’ll be assigned Privilèges status. This is your starting status.
As you play participating games or pick up the tab at one of our restaurants,ƚ you’ll not only earn Privilèges Points, but Casino Status Points.*
Casino Status Points
What are they good for?
Once you’ve earned enough Casino Status Points, you’ll attain a higher status level and get access to even more rewards.
Please note that your Casino Status Points balance will not be affected when you redeem Privilèges Points.
How to earn points?
You’ll earn points whenever you:
- Play at the casino
- Play at the Salon de jeux de Trois-Rivières
- Play online at lotoquebec.com
- Pick up the tab at one of our restaurants†
Annual assessment of member status levels
All Casino Privilèges members’ status levels are assessed at the end of the reference year established by the Casino Privilèges Club, which begins on October 15 of each year.
On October 15, your Casino Status Points balance is reset to zero. You have one year to earn Casino Status Points again and qualify for the same status level or a higher one.
If you attain a higher status level before October 15
If you attain a higher status level before the end of the reference year, i.e., October 15, you’ll instantly get access to the rewards and be able to keep them until next year’s assessment.
†Members who qualify.
*Over a period of 12 months.
Four Status Levels
Privilèges
No minimum required
Privilèges Plus
Once you’ve earned 1,600 Casino Status Points*
Prestige
Once you’ve earned 35,000 Casino Status Points*
Prestige Plus
Once you’ve earned 400,000 Casino Status Points*
New! Enjoy the Casino Privilèges experience online.
Earn Casino Status Points online
You could achieve a higher status level.
To enhance your entertainment experience, Casino Privilèges now allows you to earn Casino Status Points online, just like at your favourite gaming location. You can do so by playing games—like slots, blackjack, keno and more—online in the Casino section.
Don’t have an account on lotoquebec.com?
Sign up and get $25* in betting money!
Link your Casino Privilèges number to your account on lotoquebec.com today!
It’s easy! Just follow these four steps:
- Go to lotoquebec.com.
- Log in to your account.
- Enter your Casino Privilèges member number.
- Confirm that you’d like to earn Casino Status Points online.
For any question, check our FAQ [PDF]
*This promotional offer is valid until March 31, 2024, at 11:59:59 p.m. and is for new lotoquebec.com customers only. To get twenty-five dollars ($25) in betting money, you must open an account on lotoquebec.com during the promotion period using the link to the promo code that applies to this offer. Once your account registration and your identity have been confirmed, twenty-five dollars ($25) in betting money will be deposited directly in your Espacejeux account. The betting money can be used to play any game on lotoquebec.com, and cannot be redeemed for cash or refunded. New customers may only redeem this offer once (1 time) during the promotion period. This offer cannot be combined with any other offer, cannot be transferred, and may be amended or terminated at any time without notice. Lotoquebec.com is for Québec residents who are eighteen (18) years of age or older. Other conditions may apply.
Casino Privilèges Club Rules and Conditions
Last update: September 20, 2023
All Casino Privilèges Club members must abide by these rules:
-
Membership in the Casino Privilèges Club is restricted to individuals eighteen (18) years of age or older who present an official piece of ID bearing their photo and date of birth.
-
Any person who becomes a member of the Casino Privilèges Club accepts that Loto-Québec collects, analyzes and uses information pertaining to their activities, such as their visits, interactions and transactions on its digital platforms and at its locations for the purpose of establishing their customer profile so that their experience can be personalized, including the application of responsible gambling measures.
-
Casino Privilèges cardholders are responsible for the safekeeping of their membership card and for keeping their personal identification number confidential. Loto‑Québec declines all liability should the personal identification number be used by a third party.
-
To earn Privilèges Points at slot machines, Casino Privilèges cardholders must first correctly insert their membership card in the slot machine reader and ensure the system has accepted it. If the card is incorrectly inserted, no Privilèges Points will be earned. Loto‑Québec shall not be held liable for points not credited to a file if a card has been incorrectly inserted or an error has been made using the card.
-
Casino Privilèges cardholders may redeem Privilèges Points for cash, in whole dollars only (excluding cents), according to the applicable terms and conditions. Cardholders are responsible for verifying the accuracy of all Privilèges Points redemptions.
-
The Casino Privilèges cardholder is the only person authorized to use the card. Cardholders may not have other players earn Privilèges Points on their behalf or insert their cards in slot machines being used by other players. Privilèges Points earned by the cardholder are non-transferable. The card and Privilèges Points are cancelled in the event of the cardholder’s bankruptcy or death.
-
Loto‑Québec reserves the right to determine or change the maximum Privilèges Points balance allowed in members’ files and to require that a Casino Privilèges cardholder redeem a sufficient number of points to avoid exceeding the maximum.
-
Following twelve (12) consecutive months of inactivity, any Privilèges Points earned by the Casino Privilèges cardholder will be automatically cancelled.
-
If no activity or earnings are recorded in a Casino Privilèges cardholder’s file for thirty‑six (36) consecutive months, the file will be considered inactive and Loto‑Québec reserves the right to close it.
-
Casino Privilèges cardholders must immediately notify Loto-Québec if their card is lost or stolen. Loto-Québec shall not be held liable for damages suffered by cardholders in the event of such loss or theft.
-
Cardholders may use their card at table games to earn comps specifically for those games, under the terms established by Loto‑Québec. At the cardholder’s request, comps may be converted to Privilèges Points, which may be redeemed for cash according to the applicable terms and conditions. If the cardholder has not requested their conversion, the value of comps earned at table games can no longer be converted to Privilèges Points after one hundred and eighty (180) days.
-
Privilèges Points earned remain the property of Loto‑Québec until they are redeemed by the Casino Privilèges cardholder in accordance with in Section 4. Privilèges Points may not be assigned, transmitted, or transferred to a third party and are exempt from seizure. Furthermore, Loto‑Québec retains ownership of the card. Loto‑Québec may refuse to issue a card or to revoke a card and cancel the balance on file, notably in the event of fraud or failure to abide by Casino Privilèges Club rules or standards applicable to the casino, without incurring any liability whatsoever toward the cardholder.
-
The Casino Privilèges member’s status level is determined based on the amount of Casino Status Points accrued during the reference year established by the Casino Privilèges Club, which begins on October 15. At the term of the reference year, the member’s Casino Status Points balance is reset to zero (0) in order to assess the status level to be assigned to the member for the following year.
-
Loto‑Québec bears no liability toward the Casino Privilèges cardholder in the event of system malfunction or operator error. Loto-Québec reserves the right to correct a member’s file, i.e., to restore the points balance and any other offers that were in the file to how they were before any malfunction or error occured, as per the information contained in its records.
-
Loto‑Québec reserves the right to take any measures it deems appropriate, including adjusting the Casino Privilèges cardholder’s Privilèges Points and Casino Status Points balance, if that person is found to have disrupted a machine’s operation, exhibited behaviour that Loto-Québec deems inappropriate, or otherwise violated applicable Casino Privilèges Club rules.
-
Loto‑Québec may alter, suspend, or cancel the Casino Privilèges Club and its related rewards in whole or in part at any time, without prior notice and without incurring any liability whatsoever toward Casino Privilèges cardholders. Interpretation of Casino Privilèges Club rules and conditions is Loto‑Québec’s exclusive prerogative and its decisions in this regard are final and binding.
-
Use of the Casino Privilèges card by the cardholder confirms their acceptance of Casino Privilèges Club rules.
-
The rules herein take precedence over any previous Casino Privilèges Club rules.
Frequently asked questions
Subscribe to our newsletter!
You’ll get bonus points and be informed about exciting activities at our various locations. Plus, you’ll get access to exclusive member promos and discounts, personalized offers, pre-sales for shows, preferred rates at our hotels, discounts at our restaurants, and more!
Casino Privilèges is a registered trademark of the Société des loteries du Québec. Privilèges Points, Casino Points Status, Casino Status and the Casino Privilèges logo are Société des loteries du Québec trademarks.