Plan Your Visit | Casino de Mont-Tremblant
Plan your visit
Here’s everything you need to know to have a great time with us.
Hours
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Monday to Wednesday: 12 p.m. to midnight
Thursday: 11 a.m. to midnight
Friday: 11 a.m. to 3 a.m.
Saturday: 10 a.m. to 3 a.m.
Sunday: 10 a.m. to midnight
The casino is open on statutory holidays.
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Monday to Wednesday: 4 p.m. to midnight
Thursday: 12 p.m. to midnight
Friday and Saturday: 12 p.m. to 3 a.m.
Sunday: 12 p.m. to midnight
The casino is open on statutory holidays.
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Monday to Wednesday: 4 p.m. to midnight
Thursday: 11 a.m. to midnight
Friday: 11 a.m. to 3 a.m.
Saturday: 10 a.m. to 3 a.m.
Sunday: 10 a.m. to midnight
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Monday to Thursday: 5 p.m. to 12:30 a.m.
Friday: 5 p.m. to 3:30 a.m.
Saturday: 10 a.m. to 3:30 a.m.
Sunday: 10 a.m. to 12:30 a.m.
A shuttle service is available at the following four stops:
- Casino de Mont-Tremblant – :00 & :30
- Sommet des Neiges – :05 & :35
- Chalet des Voyageurs – :10 & :40
- Marriott – :15 & :45
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Prize under $2,000: You can claim your prize at the cash desk Monday through Wednesday from 4 p.m. to 11 p.m., Thursday and Friday from 11 a.m. to 11 p.m. or Saturday and Sunday from 10 a.m. to 11 p.m.
Prize from $2,000 to $24,999.99: You can claim your prize at the cash desk Thursday and Friday from 11 a.m. to 4:30 p.m., except on statutory holidays.
Prize of $25,000 or more, an annuity, or a contestant spot on TV: Please contact Loto-Québec’s customer service team at 1-866-611-5686 to make an appointment.
Prize won as a traditional group (prize shared between two or more people): Only prizes of less than $2,000 can be claimed by a group member at the casino’s cash desk.
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300 Chemin des Pléiades
Mont-Tremblant, Québec J8E 0A7
Canada
Phone number: 819-429-4150 or 1-877-574-2177
Email address: cmtservc@casino.qc.caQuestions?
Need more information on the Casino de Mont-Tremblant? Contact the casino’s customer service team at cmtservc@casino.qc.ca. They’ll be happy to answer any questions you may have.
Want to leave us a comment on your experience? Click here to share your feedback with us.
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The Casino de Mont-Tremblant is located on the Versant Soleil, which you can get to via Montée Ryan.
Parking
Free outdoor parking is available. There is no valet parking. Electric car charging stations are available.
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- Please note that you must be 18 or older to be admitted to the casino, including the bar and restaurant. Proof of age may be required at the door and when making certain transactions. Make sure to bring a photo ID. Photocopies and photos of your ID on your phone will not be accepted.
- You must dress appropriately. Any clothing depicting violence or associated with any recognized violent group is prohibited.
- See the Rules of Conduct.
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- The coat check is closed during summer.
- Backpacks, motorcycle helmets, umbrellas and other similar personal belongings are prohibited at the casino.
- The casino cannot be held liable for lost or stolen items.
Lost and found policy:
We will keep commonly used items such as caps, umbrellas and lighters on our premises for 60 days. Higher-value items (e.g., jewellery, watches, computers, phones and wallets) will be kept for about a year. Staff members estimate the value of all found items to the best of their knowledge.
To recover an item, contact Security. After the periods mentioned above, items that remain unclaimed by their owners will be sent to a non-profit organization. Loto-Québec cannot be held liable for theft or damage to lost items before they were found.
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- The Casino de Mont-Tremblant is accessible to people with limited mobility.
- Wheelchairs are available for our customers. If you wish to borrow a wheelchair, please go to the casino’s coat check.
- Wheelchairs cannot be reserved.
- The casino cannot guarantee the availability of wheelchairs.
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The Casino de Mont-Tremblant boasts over 400 slot machines, 14 gaming tables, electronic gaming terminals, and sports betting terminals.
The casinos have been churning out plenty of winners!
Cash desks
The following services are available at the cash desks:
- Bank withdrawals
- Exchange of foreign currencies (American dollars and euros) to Canadian dollars
Terminals are also available for the following transactions:
- Bank withdrawals
- Redeeming cashout slips issued by slot machines
- Redeeming Privilèges Points
Gambling: Help and referral
If gambling is affecting your life, or someone close to you is struggling with a gambling problem, please call this toll-free number: 1-800-461‑0140.
This confidential, free, bilingual helpline is available 24 hours a day, 7 days a week, throughout Québec.
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Only those 18 or older are welcome at the restaurant and bar.
- To view the restaurant’s hours and menu, click here.
- Reservations are recommended but not mandatory.
Make a reservation
- Fast food options are available at Bar Central from Thursday to Sunday.
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Casino Privilèges is a loyalty program for those who frequent Loto-Québec casinos and gaming halls.
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- Only those 18 or older are welcome at the casino and restaurant.
- Anyone appearing to be under 25 years may be asked for government-issued photo ID as proof of age.
- Our establishments offer a smoke-free environment. Smoking and vaping cannabis are prohibited inside and outside our establishments.
- Although the casino provides surveillance in its parking lots, it cannot be held liable for any thefts that may occur. Therefore, we encourage you to bring as few personal belongings as possible when you come.
- Please note that backpacks, motorcycle helmets, umbrellas, etc. are prohibited in the casino.
- Every effort has been made to ensure your safety and that of our employees, which is why we’ve put protective and preventive measures in place that are based on recommendations issued by the Direction de la santé publique du Québec and the Commission des normes, de l’équité, de la santé et de la sécurité du travail. We encourage you to apply these measures at all times.
- Photos or video recordings may be taken, but must respect the privacy of other customers.
- No photos, videos or audio recordings of another person may be taken without their consent. Intrusive or abusive use is formally prohibited.
- Unless indicated otherwise, cell phones or smartphones may not be used at gaming tables. Customers must step away from the gaming table to engage in a telephone conversation or to use their smartphone.
- Customers must be appropriately dressed. Any clothing depicting violence or associated with any recognized violent group is prohibited.
- Casino staff reserve the right to refuse admission to any person whose behaviour is of a nature as to interfere with public safety or disturb order, tranquillity or the activities of the casino. They may also refuse admission to any person who has been convicted of one of the indictable offences cited in section 3 of the Rules respecting conditions governing admission of the public, maintenance of public order and safety of persons in State casinos.
- The casino uses a biometric facial recognition system as part of the self-exclusion program for individuals who have consented to their features being stored in a secure database. When a person enters the casino, the system compares the image captured by the cameras with the information contained in the database. If there is no match, the person will not be identified, and no data will be saved.
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Located on a mountainside in the heart of an award-winning tourist destination, the Casino de Mont-Tremblant is the perfect venue for a chic, laid-back event.
Does your group want to go to the casino by coach? Contact our sales team for a personalized booking service.
Phone: 514-499-5180, Ext. 1 or 1-800-665-2274, Ext. 6
Email: info.groupes@loto-quebec.com -
Loto-Québec self-serve scratch ticket vending machines are not in operation at this time. You can buy lottery tickets at the cash desk.
Have you won the lottery? Congratulations!
Make an appointment at the Casino de Mont-Tremblant’s prize claim centre to claim your prize.
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Come work in a place that combines the peace and quiet of nature with the excitement of the entertainment world.
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The Casino de Mont-Tremblant is operated by Loto-Québec.
Getting ready to play wisely
Tips and advice to keep in mind before your next visit
Setting a budget
and sticking to it
Taking a break during
your gambling session