Go to content
Book a room

Plan Your Visit | Hôtel-Casino de Charlevoix

Plan your visit

Here’s everything you need to know to have a great time with us.

Plan your visit

Here’s everything you need to know to have a great time with us.


Monday to Thursday from 10 a.m. to midnight

Friday, from 10 a.m. to 2 a.m.

Saturday, from 9 a.m. to 2 a.m.

Sunday, from 9 a.m. to midnight


The casino is open on statutory holidays.

Monday June 24, from 9 a.m. to 1 a.m.

Monday July 1, from 9 a.m. to 1 a.m.

Sunday September 1, from 9 a.m. to 2 a.m.

Monday September 2, from 9 a.m. to midnight

Table games hours

Monday to Wednesday from 2 p.m. to midnight

Thursday from 11 a.m. to midnight

Friday from 11 a.m. to 2 a.m.

Saturday from 10 a.m. to 2 a.m.

Sunday from 10 a.m. to midnight


Did we live up to the hype?

Please take 30 seconds to let us know how we can improve your experience with us.


Positions available

  • Getting to the Hôtel-Casino de Charlevoix

    Located 150 km east of Québec City and less than 90-minute drive from Jean-Lesage International Airport, the Casino de Charlevoix and Fairmont Le Manoir Richelieu are easily accessible by road.

    Casino de Charlevoix
    183, rue Richelieu
    La Malbaie, QC G5A 1X8
    Telephone: 418-665-5300 or 1-800-665-2274

    See the map

    Hôtel Fairmont Le Manoir Richelieu
    183, rue Richelieu
    La Malbaie, QC GR5 1X7
    Telephone: 1-418-665-3703
    Booking: 1-866-540-4464 or on the website

    See the map


    • Please note that our shuttle service has been suspended until further notice.


    • Outdoor parking is available.
    • You have to pay to park in the parking garage (P1, P2 and P3).
    • Parking lots P4 to P10 are free.
    • A taxi service is available at all times.
    • Valet parking is available at the Fairmont Le Manoir Richelieu.

  • Coat check

    • Backpacks, motorcycle helmets, umbrellas and other similar personal belongings are prohibited at the casino.
    • The Casino de Charlevoix cannot be held liable for lost or stolen items.
    • Our coat check service is always open.


    • Access to the Casino is restricted to persons 18 years or older. Proof of age may be requested. Make sure you have a valid original photo ID with you. Photocopies and photos of your ID will not be accepted.
    • Rules of conduct


    • Free Wi-Fi is available in all our establishments.
    • Customers must be wearing appropriate attire. Any clothing of a violent nature or associated with an organization known to be violent is prohibited.
    • Loto-Québec scratch ticket distributors are not in operation at this time. You can buy lottery products at the cash desk.


    • The Casino de Charlevoix is accessible to people with limited mobility.
    • Wheelchairs are available for our customers. A customer wishing to borrow a wheelchair must go to one of the casino’s coat checks.
    • Wheelchairs cannot be reserved.
    • The casino cannot guarantee the availability of wheelchairs.
  • Cash desk at the Casino

    • The following services are available at the cash desk:
      • Bank withdrawals
      • Exchange of foreign currencies (American dollars and euros) to Canadian dollars
    • Terminals are also available to complete the following transactions:
      • Bank withdrawals
      • Cashing in slips issued by slot machines
      • Cashing in Privilèges Points
  • Restaurants

    • Our dining rooms are there to welcome you. You can also take your meal to go.
    • Find out about Hôtel-Casino de Charlevoix’s current dining offer.


    • The hotel’s bar La Brise is open. For information, click here.
    • Bar 21 is open.


    • To book a room at the Fairmont Le Manoir Richelieu, click here.
    • The passage between the casino and the hotel is open.

    Have you won the lottery? Congratulations!

    You can claim your prize at the Casino de Charlevoix prize claim centre.

    Lottery prize claim hours

    • Prize of $1,000 or less: Go to the cash desk Monday to Friday between 11 a.m. and 11 p.m., or Saturday and Sunday between 9 a.m. and 11 p.m.
    • Prize of $1,000.01 to $24,999.99: Go to the cash desk Monday to Friday between 11 a.m. and 4 p.m., except on statutory holidays.
    • Prize of more than $25,000: Please contact Loto-Québec’s customer service team at 1-866-611-5686 to make an appointment.
    • Prize won as a traditional group (prize shared between two or more people): Currently, only prizes of less than $2,000 can be claimed by a group member at the casino’s cash desk. The payout of prizes of $2,000 and more for, at least, one member of the group is temporarily suspended. To find out how to claim a prize as a group, visit Prize claims.

Our three partying tips


Set a budget for your night out



Celebrate in moderation

Treat yourself to a mocktail or non-alcoholic beer. Various alcohol-free options are available at Bar 21 and St-Hubert Signé Casino.



Plan how you’ll get home

  • Have a designated driver.
  • Take a taxi.
  • Book a stay at the Fairmont Le Manoir Richelieu.